Document History as it Occurs

Document answers to common questions to provide consistency across the board.

Even in the very early days of your company, you will be making decisions and accumulating facts about your business, the market, your customers, and your competitors that will be swirling in your head.  As you add employees and expand your operations and customer contacts, the list will grow longer, and you will be answering the same questions repeatedly, sometimes consistently, and sometimes not.  Documenting your answers will be an invaluable time-saver and ensure consistent responses for the entire organization.