This is an AI-generated summary of the seven articles in Chapter 2.06.
The seven articles in this chapter emphasize the need to establish metrics for every element within the business. The idea behind this requirement is that the mere act of measuring can lead to improvement by raising awareness. Top-line revenue or bottom-line profitability are often viewed as the all-important metrics to monitor. Indeed, they are critical. However, many other metrics can be leading indicators of both revenue and profit. Monitoring and taking corrective action if required can significantly improve revenue and profits. This is the sixth of eight chapters in Volume 2, Seven Principles.
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