It takes consistent performance over time to build trust.
It takes time and repeated successful outcomes to build trust. Trust is, however, fragile, and at any point, a trusted relationship can be destroyed. Consistent positive outcomes are only possible if all individuals within the organization embrace the concept and do their part.
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Filename:
5.030502_Building-Customer-Trust.pdf
File Type:
pdf
File Size:
139 KB
Categories:
5.03_Customers, V5_The Top Line
Article_No:
5.030502
Document_Views:
181