What is a Process

At the most basic level, a process is an ordered set of repeatable steps to create a desired output.

When considering the implementation of processes, it is essential to gain a common understanding of what a process is to avoid miscommunication and confusion.  The concept is quite simple and can apply to every element in an organization.  Developing a common understanding and use of terms aids process development and is quite helpful when team members from different organizational elements are involved.  The most important concept to keep in mind in process development is the notion that processes are for people and not machines.