Is Culture the Problem?

Practice makes permanent; consistent reactive behaviors can become the norm.

The collective actions of individuals over time become part of a company’s culture.  As individuals join the company, the existing culture directs the actions of these individuals, and the culture-action cycle continues to grow and become more ingrained.  Reacting instead of responding to individual events as they occur in real-time may seem to be the appropriate approach, but can lead to reacting instead of responding becoming the expected norm.  It is tough to reverse the situation.