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Customers invest in a company by making purchases based on trust, which offsets risk.

Any investment in a company is predicated on the belief that the investment will generate a favorable return in the future.  That return will vary from one investor category to another.  Since no one can know the future, the decision to invest is a gamble.  To tip the odds in your favor, a relationship based on trust must be established between the company and each potential investor.  This is especially true for customers who, by working with you, have decided not to work with others and may be risking their own business or personal reputation.

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Filename: 2.040503_Customer-Investor-Trust.pdf
File Type: pdf
File Size: 140 KB
Categories: 2.04_Provide an Acceptable Return, V2_Seven Principles
Tags: Trust versus Risk
Article_No: 2.040503
Document_Views: 175
Downloads: 1