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Let the actual implementers define how they perform their tasks within a process.

Acknowledging that the individuals who actually perform a process can be remarkably responsive and adaptable when issues arises in performing their work and giving them the latitude to do so will deliver superior results.  Allowing them to exercise this capability as long as it does not impact the expectations of their suppliers (input) or customers (output) is analogous to the Object Model Technique used so successfully in the software world.

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Filename: 6.030505_The-Object-Model-for-Processes.pdf
File Type: pdf
File Size: 152 KB
Categories: 6.03_Quality & Process, V6_Support & Development
Tags: What versus How
Article_No: 6.030505
Document_Views: 179