Never Say 'That is a Good Question'

Quick Summary: It is OK to pause while you are formulating a thoughtful response to a question.

Abstract:

Every question asked in an interview requires a thoughtful response.  Take a moment to formulate your response accordingly.  However, do not fill the “dead air time” while you are thinking with the overused response “That is a good question.”  Would you ever say the opposite, “That is a bad question?”  You could say it if you were not interested in receiving a job offer

We hear it constantly, in response to a question, a person responds with the statement “That is a good question.”  What the response is intended to do is to give the person time to formulate an appropriate response; it is “think time.”  Instead, imagine a situation in which the proper response was “That is a bad question”!  Of course, that is never said even though it may be the truth – it was, indeed, a bad question!  While you are formulating your response, try to use a different stalling tactic instead of the “That is a good question.”  Vary the response with subsequent questions.  It is perfectly acceptable to say, “Please give me a moment,” “Let me think about that,” or something similar.  These alternative statements accomplish three things:  First, they avoid the “that is a good question” overused response.  Second, it indicates that you are formulating a thoughtful response.  Third, it validates the question which helps the ego of the questionnaire.   The few words that you say before you factually respond may be the most important part of your response; they show you are taking the question seriously and are going to provide a thoughtful response. 

Another response may be even better, repeat the question in your own words, followed by something like “Did I understand your question correctly?”  Once again, you are buying some time, but more importantly, you are showing that you are directly engaged and, hopefully, will be answering the right question.

As soon as the question is asked, quickly attempt to determine why the question was asked.  For example, does the inquirer genuinely want to learn something, or are they trying to test your knowledge, or are they trying to show you their knowledge about the subject?   Understanding their intent will help you set the tone and address the underlying issue that may be more important than the question itself.  If the questioner was trying to impress you and others with their knowledge, let them win or at least save face.    

Finally, if you don’t know, say you don’t know.  It is OK to be human.  Most of us are!

Article Number : 9.020304   

A Handy Reference Guide for Executives and Managers at All Levels.

9 Volumes 37 Chapters ~535 Articles

Browse Select Read Download

 

 

The weight of your world does not have to be on your shoulders.
The articles in this site will help to lift that weight from your shoulders.
Pick an article similar to how you pick a route on a page of an atlas.
There is no need to look at other articles, just as you ignore other pages in an atlas.
It is easy to start a business but it is hard to run. Bumps and unexpected sharp turns in the road are always present.
Others have traveled the road before you; learn from them. This site may help.